When our mother was rushed to the hospital in September of 2021, we had no idea what was happening. Initially we were told that it was a urinary tract infection and that she simply needed antibiotics and would be fine in a few days. Because none of us live nearby, we enlisted Karen's help to be our boots on the ground. Immediately, based on the symptoms we described, Karen encouraged us to ask for a CT scan because what we were describing did not seem to match the diagnosis. Thankfully we listened and after much insistence, we soon found out that our mother had in fact suffered a stroke. Almost immediately upon learning of the diagnosis, Karen and her Cornerstone team began preparing us for what would take place next. They helped us to identify what mom’s care needs would be and whether we would be able to handle those needs ourselves, in her home or if she would need skilled nursing care. They guided us through her hospitalization, helped us choose a rehab facility and assisted us in making arrangements for homecare. Even now we still rely on the Cornerstone team to make sure that mom's medical needs are met and that her environment is safe. We are forever grateful to them.